Jewellery Care

• Wear often—natural oils in your skin help reduce tarnish.
• After each wear, gently wipe with a soft care cloth to remove any residues and preserve its polished surface.
• Avoid abrasive materials and chemicals that may damage the silver’s finish.

To maintain the clarity and surface of your silver jewellery, thoughtful daily care is recommended.

• Remove before swimming—especially in chlorinated or saltwater.
• Take off before showering or washing hands to prevent water spots or product residue.
• Minimise contact with lotions, perfumes, and household cleaners to preserve the finish.

• Store each piece separately to prevent scratches and friction.
• Use the soft Lorn Jean pouchette provided at purchase. For pairs, use the double-compartment design to protect each piece individually.

• For a deeper clean, use a very soft brush with lukewarm water and a few drops of pH-neutral soap—gently sweeping over the surface to lift residue without abrasion.
• Rinse thoroughly and pat dry with a clean, soft cloth.
• Finish with a gentle polish using a jewellery care cloth.
• For long-term brilliance, we recommend occasional professional cleaning. Contact Client Care for further guidance.

18ct gold, while more durable than higher-karat golds, is still a soft metal and benefits from mindful handling.

• Remove before washing hands or using any corrosive substances.
• Avoid contact with hard surfaces to reduce the risk of scratches.

Though 18ct gold jewellery is often worn daily and rarely removed, preserving its condition calls for considered care. Each piece is a lasting investment.

• Remove before swimming—particularly in chlorinated or saltwater.
• Take off before showering or washing hands to prevent residue build-up.
• Keep away from harsh chemicals, including household cleaners, perfumes, and lotions.

Your piece comes in a soft Lorn Jean pouch, designed with two compartments to protect each item individually.

• Store pieces separately to avoid friction and preserve surface integrity.

• Daily care: Wipe gently with a soft, dry care cloth to lift oils and surface residue.
• Occasional cleaning: Use lukewarm water with a few drops of pH-neutral soap. Clean gently with a very soft brush, rinse well, and dry with a soft care cloth.
• Avoid abrasives: Refrain from using any harsh chemicals or rough cloths.

Every Lorn Jean piece is crafted through a highly considered process—cast in the UK, hand-finished in the studio, and hallmarked at the Edinburgh Assay Office. This level of precision ensures not only sculptural clarity but lasting integrity.

If you ever have a question about the care or condition of your jewellery, we welcome you to contact our client care team. Whether seeking guidance or reassurance, we’re here to support the continued life of your piece.

To maintain the brilliance of your Lorn Jean jewellery, we offer a discreet cleaning service by request. Each piece is gently treated using an ultrasonic process and specialist solutions—removing build-up from wear without altering the finish.

Our client care team will guide you through secure postage and advise on the applicable service fee.

For pieces requiring deeper care, we offer a restoration service exclusively for original Lorn Jean jewellery. Surface marks and scratches are carefully removed, and the piece is re-finished by hand to restore its mirror shine.

To enquire, contact our client care team. We’ll assess your request and provide guidance on safe postage and the restoration fee.